Privacy Policy
This Privacy Policy explains how Khyati Amin, trading as "LabelCop" ("LabelCop", "we", "us") collects, uses, and protects your information when you use the LabelCop mobile app and website (the "Service"). By using the Service, you agree to this policy.
1. Who we are
The data controller responsible for your information is Khyati Amin, based in London, United Kingdom. You can contact us at khyati1988@gmail.com.
2. Information we collect
- Photos you scan. When you scan a product, you take a photo of its label. The image (or text extracted from it) is sent to our servers to analyse the ingredients and nutrition information.
- Scan results and history. The products you scan and their scores are stored on your device only (as text — photos are not saved). We do not store your scan history on our servers.
- Contact information. If you email us or use a contact form, we receive your message and email address.
- Device and usage data. We do not use third-party analytics or crash-reporting tools in the app. Our servers keep standard technical logs needed to operate and troubleshoot the Service.
3. Camera permission
LabelCop requests access to your camera for the sole purpose of letting you photograph product labels to scan. We do not access your camera at any other time, and we do not access your photo library unless you choose to upload an existing image.
4. How we use your information
- To read the label and generate a product health score and ingredient analysis.
- To show you your scan history.
- To respond to your support requests.
- To maintain, debug, and improve the Service.
5. Legal bases (UK/EU users)
Where UK or EU data protection law applies, we process your data on the basis of: performance of a contract (to provide scanning you requested), legitimate interests (to operate and improve the Service), and consent (where required). You may withdraw consent at any time.
6. How we share information
We do not sell your personal data, and we do not allow brands to influence your results. We share data only with service providers that help us run the app:
- Hosting / scoring servers. Railway, our hosting provider, processes scan requests to generate results.
- Label-reading (OCR) provider. Anthropic's Claude API reads the text from your label photos. Photos are sent securely for reading, used only to generate your result, and are not stored by us.
We may also disclose information if required by law.
7. Data retention
We keep scan images only momentarily to process them; they are not stored. Scan results are retained on your device. You can request deletion at any time (see "Your rights").
8. International transfers
Our servers are located in the United States. Where we transfer data internationally, we rely on appropriate safeguards as required by applicable law.
9. Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal data, to object to or restrict processing, and to data portability. To exercise any of these, email khyati1988@gmail.com. UK/EU users also have the right to complain to a data protection authority (in the UK, the Information Commissioner's Office, ico.org.uk).
10. Children
LabelCop is not directed at children under 13 and we do not knowingly collect their personal data. If you believe a child has provided us data, contact us and we will delete it.
11. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
12. Changes to this policy
We may update this policy from time to time. We will post the updated version here and revise the "Last updated" date above.
13. Contact
Questions about this policy? Email us at khyati1988@gmail.com.